Privacy policy

Privacy Policy

Last updated: June 2025


Valduren is committed to protecting the privacy of all visitors and customers who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you browse www.valduren.com, place an order, or otherwise interact with us. By using our website, you agree to the terms of this policy.

Who We Are

Valduren is an e-commerce retailer registered in the United Arab Emirates, specializing in luxury fragrances, timepieces, and accessories. References to 'Valduren', 'we', 'us', or 'our' in this policy refer to our business entity.

We process personal data in accordance with applicable UAE data protection laws and regulations.

Data We Collect

When you visit our website or place an order, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely via our payment gateway)

  • Browsing behaviour and preferences on our website

How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfil your orders

  • To communicate order updates and delivery notifications

  • To respond to your enquiries and provide customer support

  • To send promotional offers and product updates (only with your consent)

  • To improve our website experience and product offerings

  • To comply with legal obligations

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are under 18, please do not use our website or provide any personal information without the supervision and consent of a parent or guardian.

Data Security

We use industry-standard SSL (Secure Socket Layer) encryption technology to protect the personal data you submit through our website. However, please note that no data transmission over the internet can be guaranteed as entirely secure. We take all reasonable technical and organisational measures to protect your information.

If you are using a public device, we recommend logging out and closing your browser after completing your session.

Cookies

Our website uses cookies — small data files stored on your device — to enhance your browsing experience, remember your preferences, and help us understand how visitors use our site. You can manage or disable cookies through your browser settings; however, disabling cookies may affect certain features of the website.

Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted service providers (such as payment processors and delivery partners) solely to fulfil your order. These parties are obligated to keep your information confidential.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@valduren.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

  • Email: info@valduren.com

  • WhatsApp / Phone: 971 56 545 7135

  • Website: www.valduren.com